The rooms here are well-maintained with unique design elements and cozy armchairs, and its central location makes it convenient for exploring.

Exceptional service overall and parking on site. New-fashioned and compact room with private bathroom and an iron and ironing board, a work desk, and tea and coffee making equipment. Fantastic and excellent location, very close to Xanadu Gallery.

Fine location, fine rooms, great service from a team eager to make your stay comfortable.

A bit expensive for what you get, wifi was often unreliable, the room service food isn’t great so order a delivery from elsewhere - plenty of good takeaways nearby.

Excellent location near car rentals and public transport at Powell St station, as well as bars and restaurants for convenience.

The geographical location; the fruits at the breakfast; the cookies at the desk every afternoon; the upgrade of our reservation.

the newspaper every morning even if we explained twice that we did not want it; no diversity in the breakfast (same items every days of the week); complicated itinerary to reach our room at the 7th level

the room

There was no hot water the first mornign I was there

Great spot right in the downtown area! Plus, you can easily walk to a cool shopping center nearby. 🛍️

The convenient location to Union Square. The staff were exceptional and polite. Our room was located at the back of the hotel and was very quiet.

The complimentary wine tasting only lasted an hour! Unfortunately we missed it most days.

The beds were VERY comfortable. The Club Level and cocktail hour are always wonderful; continental breakfast very nice. Staff friendly and helpful. Free wifi very convenient and important.

Nothing. We plan to stay there again!

Great location close to a large public plaza, perfect for chilling out. The area felt safe and secure, which was a big plus. Our rooms were awesome and had a full dresser for all our stuff! 🌟

the location. clean room. Continental breakfast was good.

he club floor was not worth it. Nothing special

The hotel was beautiful and spotless. The bed and linens were outstanding. And the staff was friendly and very helpful

The street was a little noisy with window open but we managed

Great staff and service, with friendly and helpful front desk employees. Convenient location near a Japanese restaurant and other dining options. Enjoyed the Nespresso coffee provided in the room.

Room cleanliness could be improved, as spilled sugar was not cleaned off the counter and dropped items were not returned. Sleep quality was affected by the proximity of the bed to a busy public bathroom.

The staff was very friendly and helpful. The hotel is older, but nice and comfortable and we had everything we needed. Nice touch with complimentary wine in the evening, and coffee in the morning. For the price we paid on Booked.net, I think we got an excellent deal!! I would stay there again!

Took a while to get our car out of parking. Parking is pretty expensive at 44 dollars a night. Saw a lot around the block that was only 26 a night. Would maybe park myself instead of valet next time.

Location was excellent. Wine reception was nice start to evening. Friendly staff

No dislikes